- Company Name: REDREL (PVT) LTD
- Register No: PV 00282005
- Phone: +94711830222
- Email: email@example.com
- Website: www.redrel.com
Data Protection Officer:
- Contact No: +94711830222
- Email: firstname.lastname@example.org
Information We Collect
We collect and process both personal and general information. Personal information is data that could identify you, while general information is non-identifiable data.
In compliance with Sri Lankan law and the Asia Pacific Data Protection and Cyber Security regulations, you have the following rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision-making and profiling
For detailed information on these rights, please refer to www.knowyourprivacyrights.org
Basis for Processing
Our lawful basis for processing is Consent. We process personal data only for specified and lawful purposes, aligned with the reasonable expectations of the individuals concerned, to provide requested services and products.
Information We Collect with Your Consent
By browsing our website or requesting information about our business, job opportunities, products, and services, you consent to us processing personal information. We aim to obtain explicit consent whenever possible.
You may withdraw your consent at any time by contacting us at INFO@REDREL.COM. However, withdrawal may impact your ability to use our website or services.
Information We Process Due to Legal Obligation
We may process your information to comply with statutory obligations, such as providing information to legal authorities with proper authorization.
Specific Uses of Information
- Payment Information: We do not store debit/credit card details. Payment transactions are securely processed by DIALOG GENIE or other designated platforms.
- Direct Debit: Information for direct debit arrangements is processed by CARDLESS TRANSACTION DIALOG GENIE.
Job Application and Employment
If you apply for a job, we may retain your information for up to thirty (30) days. If employed, relevant information will be used for employment-related purposes.
Contacting Support Team
When you contact us, we collect data to provide relevant information and improve our service.
We use complaint information to resolve issues and may share necessary details if required. Complaints about website content are investigated, and content may be removed if deemed necessary.
Affiliate and Business Partner Information
Information from affiliates or business partners is used for recognition, commission transfer, and relationship management.
Personal Identifiers from Browsing Activity
We record information from web browsers for website performance assessment. Combined with previous data, it may identify you personally.
Re-marketing and Profiling
We may use re-marketing and profiling for a customized experience. Contact us at INFO@REDREL.COM to object to such use.
Disclosure and Sharing
We obtain information indirectly from third parties to fulfill service requests.
Access to Your Information
You can request to review or update personally identifiable information by contacting us at INFO@REDREL.COM.
Removal of Information
To remove/delete information, contact us at INFO@REDREL.COM, though this may limit our services.
Encryption of Data
We use certificates for identity verification and data encryption.
Use by Children
We do not sell products or provide services to children under the age of sixteen (16) years old; nor do we market directly to children. Users under 18 need parental consent.
How to Complain
Contact us at INFO@REDREL.COM. If dissatisfied, you can mediate, arbitrate, or complain to the Information Commissioner’s Office.
We retain personal information only as required for services, legal compliance, or defense.
Compliance with the Law
For questions, contact us at INFO@REDREL.COM.